Last updated: 12 October 2026 · Applies to the Kyeal app (Android, web) and the Kyeal AI Coach service.
This policy explains what personal and health data Kyeal collects, how it is used, who it is
shared with, and the choices you have. It applies to everyone using the Kyeal app or
kyeal.in website. Kyeal is operated by Abizen Nutrition Private Limited, India.
1. Information we collect
We collect information you provide directly, and information generated by your use of the app:
Account information: name, email address, and authentication identifiers (email/password or Google Sign-In).
Profile information: age, sex, height, weight, activity level, dietary preferences, and health goals you enter.
Health and fitness data you log: meals and nutrition entries, exercise and step data, weight trends, medications, symptoms, and other wellness information you choose to record, including any medical history or health report content you add.
Conversations: messages you send to the AI coach, and the AI-generated responses, meal plans, and exercise plans produced for you.
Health Connect data (Android, only if you connect it): steps, distance, calories burned, heart rate and resting heart rate, heart-rate variability, sleep, weight, exercise sessions, blood-oxygen level, breathing rate and skin temperature. Kyeal only reads this data; it never writes to Health Connect. It is used only to show your activity and to personalise your coaching inside the app. It is not used for advertising, is not sold, and is not shared with anyone other than the service providers listed below.
Photos and voice (only when you use them): a photo you take or choose (a meal, a menu, a prescription or report) is sent for analysis; voice input is turned into text by your device's speech service.
Device and usage data: device type, operating system, app version, and error reports needed to operate and fix the app. Kyeal does not use advertising or usage-analytics trackers.
Payment data: if you subscribe, payment processing is handled entirely by Google Play Billing or Razorpay — Kyeal does not collect or store your card or bank details.
We do not collect data about you that you have not provided through the app or chosen to connect to it (for example, we do not access your contacts or location).
2. How we use your information
To provide core app functionality: tracking your goals, logging meals and activity, and generating personalised coaching, meal plans, and exercise plans.
To generate AI coaching responses: your logged data and chat messages are sent to Google's Gemini AI models solely to produce a reply to your specific request. This data is not used by Google to train its general-purpose models.
To manage your account, subscription, and entitlements.
To maintain the security, stability, and integrity of the service, including fraud prevention and debugging.
To communicate with you about your account or respond to support requests.
Optional: helping improve Kyeal
Only if you turn on Help improve Kyeal in the app (it is off unless you
choose it), a de-identified copy of your data may be used for the purposes you select:
improving the AI coach (including training and evaluating language models), training Kyeal's own
models (such as meal suggestions, food recognition and progress forecasts), and aggregate research
and product insights. Before use, your name, email, phone number, photos and other direct
identifiers are removed, your account is replaced with a random code, ages are grouped into
bands and dates are made relative. This dataset is kept separately, with access limited to the
people working on these models. It is never sold, never used for advertising, and never used to
identify you. You can turn this off at any time in Account; your data is then removed from the
dataset within a day. Your coaching works the same whether or not you take part.
3. How your data is protected
Health notes are encrypted on your device before being synced. Your data is stored via
Firebase (Google Cloud), so it is kept safe if you change or lose your device, and protected by
access-control rules that prevent other users from reading your records. Uploaded lab reports are
encrypted on your device before they are stored in Firebase Storage. Access to production data is restricted to the systems and personnel
required to operate the service.
4. Who we share data with
We do not sell your personal or health data. We share data only with the service providers
necessary to operate Kyeal, each acting under its own privacy and security obligations:
Firebase / Google Cloud — authentication, database storage, and hosting.
Google Gemini (Google AI) — processes your logged data and messages to generate AI coaching responses.
Google Play Billing — processes in-app subscription purchases on Android.
Render — hosts the Kyeal server that passes your requests to the AI models (Singapore region).
Google Cloud Key Management Service — protects the encryption key for your health notes.
Firebase App Check (Google Play Integrity on Android, reCAPTCHA on the web) — confirms requests come from the genuine app.
We may also disclose information if required by law, or to protect the rights, safety, or
property of Kyeal, our users, or the public.
5. Data retention
We retain your account and health data for as long as your account is active, so the app can
provide continuity of coaching and history. You can delete your data at any time as described
below.
6. Your choices and rights
You can review and edit most profile and health information directly within the app.
You can permanently delete your account and all associated data at any time from the account
menu ("Delete Account"). This action is irreversible.
You can contact us at any time to request access to, correction of, or deletion of your data.
7. Children's privacy
Kyeal is for adults: you must be 18 or older to create an account. We do not knowingly
collect personal data from anyone under 18. If you believe a child has
provided us with personal data, please contact us so we can delete it.
8. Changes to this policy
We may update this privacy policy from time to time. Material changes will be reflected by
updating the "Last updated" date above.
9. Contact us
If you have questions about this policy or wish to make a privacy or data-deletion request,
contact us at ceo@kyeal.in.